Q1 Q1. as for set a redundancy on single unit with port 1 primary and port 2 backup, why only set the screen connection to port 1 (how does port 2 know screen connectionwithout setting)?
A1 The NovaLCT will do the backup connection by itself, it is automatic.

Q2 Q: What is/are the limitations of multiscreen function?
A2 multiscreen function is only for the brightness adjustment. it is the limitations.

Q3 Q: Is there anything we need to do differently to set up redundancy in multiscreen configurations, or does it work the same as with single screen?
A3 these two functions will not influence each other.

Q4 Is this function going to work if the controllers are not cascaded together?
A4 yes , of course.

Q5 Q. when do you use the ‘card type’ sending card what equipment are they housed in?
A5 Now we have two “card ” products in synchronous system , MSD300 and MSD600

Q6 Q it is possible with a sending card to have two different images ?
A6 yes , it is about player software, please check viplex express sfotware ,it can help you .

Q7 Q: At a minimum, we should always try to control a single screen by a single sending card. Is this correct? Or, we should avoid using two sending cards on a single screensurface?
A7 It depends on the total pixel numbers. Please check the the first video of our course :the basic knowledge of Control system.

Q8 Can I NOT Cascading If I use the MSD cards ? Or I always need to use the flat cable andnot cascading is jjst for controllers ?
A8 We suggest to cascade controllers together, if the physical distance dosen’t allow to cascade controllers , we can still use this function with non-cascaded controllers.

Q9 in cascade situation, how can you manage different brightness situation for different producer led screen , same pitch ?
A9 it is the problem of calbiration, we have to use our calibration system to calibrate the screen . it can be promote, can’t be solved 100%.

Q10 Q: i use two screens with different types of Cabinets and i set them as 1 combinedscreen. when i change brightness one screen stays darker as before.
A10 it is better let use check the all the settings, please contact support@novastar.tech.

Q11 Q: After you have combined screens in multi-screen management, will the screenconfiguration page still access the screens individually?
A11 Yes , still individually.

Q12 When do i have to plug non cascade and when its better to get the connection incascade?
A12 We always suggest you to cascade all controllers if there are multiple screens. if this settings will not influence a lot ,of course you no need to cascade them.

Q13 Q: if i am using 1 sending card or controller and then i use 1 and 2 ports to separate the screen content. can i not nake the brightness adjustment in the controller or in the mctrl660? does they not work both adjustment since i am only using same sending card?
A13 yes , you can , The muliscreen is only for the brightness adjustment, so will not influence other settings ,just make sure the screen connection and multiscreen settings are correct.

Q14 Q: what player is using for multiple screen if Novastudio isn´t in the webpage ??
A14 it is about how we can use a player software. Please check our software viplex express.

Q15 Q: Supose I have 4 screens, can I make 2 different combined screens, two screens each todrive its brightness by pairs ?
A15 Yes,you are right.

Q16 Q Need to be play and change the contents same time in different screens, how can be do this without physical data connection from one sending box ??can it be sync withTaurus series??Also with Taurus series can we do multi screen management?
A16 it is about how we can use a player software. Please check our software viplex express.

Q17 Q we are facing isuue with novastudio, its restarting automatically,moslty its happenswhen we configure to play multiscreen
A17 it is about how we can use a player software. Please check our software viplex express.

Q18 Q: In the MCTRL600 Can I configure multiple screens?? If each port is work at full capacity of pixels and separate the screen in different sides.
A18 yes , you can , The muliscreen is only for the brightness adjustment, so will not influenceother settings ,just make sure the screen connection and multiscreen settings are correct